Customer information

Please note the following important consumer information applicable to your purchase at www.buecher-to-musik.de:

Right to cancel

As a consumer according to § 13 German Civil Code you are no longer bound to your order if you cancel it within a period of 2 weeks after receiving the goods. Your cancellation does not require justification and may be declared in writen form (an e-mail e.g. to shop@wolke-verlag.de is sufficient) or by returning the goods. To comply with the deadline, it is sufficient to send the cancellation or the item on time to

Wolke Produktion und Vertrieb UG (haftungsbeschränkt)
Franz-Mehring-Platz 1
D-10243 Berlin
Germany

If the item is returned from an address in Germany and if its price is higher than 40.– EUR, we bear the costs of returning.

Please stamp the package sufficiently in order to avoid extra postage. We only accept prepaid shipments. We will refund the postage amount promptly. If you return the goods in damaged or used condition, the legally permissible amount will be deducted.

Not to be returned are

Disks which have been unsealed by you.

Company and Contact Information

Wolke Produktion und Vertrieb UG (haftungsbeschränkt), Franz-Mehring-Platz 1, D-10243 Berlin (Berlin-Charlottenburg District Court HRB 273121 B)
Managing directors: Patrick Becker, Bastian Zimmermann